About Us


Who We Are

Future Calls is an Information Technology and Project Consultancy services firm. We serve a clientele that includes leading multinational call centers, Banks, Educational Giants and Corporates. We uncompromisingly focus on their requirements and implement business-appropriate technology for them, giving them ‘Value for Money’. Our strength is our technical domain expertise, gained from different projects.


Our USP

1. Partnership approach

2. Turnkey Solutions thus take complete ownership

3. Total Client Satisfaction, Client Loyalty exemplified by commendations from Client

4. Appropriate and “Value for Money” solutions

5. Backed by Technocrats

6. Financially Stable company

7. Focussed Domain Expertise / Proven excellance

8. Compliance with Global Quality Standards

Vision

“To Become a Leading and Reliable Technical Consulting Company that Offers Value Added Services in Enterprise Networking & IT Enabled Services (BPOs, Call Centers & Contact Centers) and, thus, contribute to the growth Of IT & IT Enabled Services Industry.”

Mission

To offer quality technical services, with focus on provision of appropriate technology / configuration, brand neutral product selection and, thereby, to ensure 'Value for Money' and ‘Total Customer Satisfaction’

People Behind

    T. Jaganathan is a University First (Gold Medalist) Engineer with Business Administration Diploma. Has held key corporate positions for 18 years. Specifically, he built up the Total India Networking Infrastructure for ANZ Grindlays Bank (currently Standard Chartered Bank). He was part of the Senior Management Team that set up world Class 350-seater BPO Center in Mumbai for EFunds International. He had handled technology migration for key outsourcing projects like West Teleservices, AMEX, etc.

    Many MNCs, Corporates & BPOs continue to be benefited out of his Un-Biased Technology consultancy in INDIA and abroad. With passion, he has groomed many Technopreneurs and Technocrats in the Industry.

    He is the recipient of CIO100 award in 2008 and also presented a paper on Information Security Culture in Interop-2009 held in Mumbai.


    Vijay Rajagopal (Head - Sales and Operations) has experience of 19+ years in the IT Industry and has gained valuable 360 degrees experience of all perspectives in IT and Telecom Business. He held senior sales and marketing responsibilities for Tulip Telecom LTD, Ingram micro, Zeeta Business Solutions. This varied experience and exposure enables him to give total customer satisfaction for all our clients.


    ADVISORS

    Mohamed Faizullah
    CEO and CO-Founder of Cogent Innovations

    Faizullah founded Cogent Innovation http://www.cogentsite.com, a software product company in 1996

    Faizullah created innovative software products in the areas of Service Management and Facility Management. Cogent’s Service Management Software "Synergy" caters to any company with a large service force. TouchPoint www.usetouchpoint.com is the Facility Management Software is a web-based enterprise-wide solutions covering modules namely Visitor Management, Fixed Asset Management and other office management related modules.