Altitude

WHAT IS ALTITUDE?

Altitude Software is a leading international contact center software solution provider. FutureCalls is a preferred solution partner of Altitude Software. FutureCalls has the solution, implementation and support expertise on complete suite of Altitude Software contact center software.

HOW DOES ALTITUDE SUPPORTS FOR CONTACT CENTER?

Altitude Software supports complete suite of contact center requirements including Inbound voice ACD, Outbound voice predictive dialing, Voice Recording, Screen Recording, IVR ie Self Service Agents, Email Management, Chat Management, Social Media Management, Auto Agents, etc. Altitude Software supports Enterprise Scalability, High Availability architecture, Multiple delivery models for multi site contact centers. FutureCalls implementation of Altitude Software solution includes complex technical requirements including IVR development, Email and Chat scripts, Report customization, API, etc.

ONE STOP SOLUTION FOR CONTACT CENTER

FutureCalls has technical support presence across multiple cities across India including Chennai, Madurai, Bangalore, Mumbai and Delhi and also Singapore. Few of our clients for Altitude Software include Income Tax Department, Ministry of Corporate Affairs, Hexaware BPO, UHC, Sterling Holiday Resorts, Telebuy, etc.