Our unique IVR gateway solution provides easy interface for application softwares to send voice SMS and also to get response back on the status of delivery of the voice SMS as API calls
"Our IVR gateway provides interface between your web application and your clients". It takes phone commands in programme friendly formats and executes them on your behalf by sending voice SMS as per required format.
FutureCalls' core strength is in Call center technology gained from multitude of projects handled over the years. Our services in this segment ranges from Consulting, Process Re-engineering, Product evaluation, Sizing, Training, Turnkey technical infrastructure and Telecom Audit, Project Management & Technical Solutions implementation and support (From conception to completion).
We have Extensive Experience & Expertise in setting up contact center operations for many international organizations. we provide turnkey services for call center projects including feasibility studies, process Re-engineering, sizing, Technical Solutions,
FutureCalls partners with leading brands to bring you appropriate technical solutions for their MUlti channel contact management such as IVR, ACD, Predictive Dialer, CTI, Unified Messaging, SMS, E-mail and Chat Management, Web Collaboration and Social Media Interaction.
Real time Location information and application based analytics is the key to delivering a successful LBS solution.
Fleet Tracking Solution helps you track vehicles on duty, driver performance, fuel consumption and real time route monitoring, through a secured and user-friendly web/ mobile interface. It assists fleet operators manage their fleet operations effectively and efficiently.
Bus Tracking is a location based service that helps track the safety and location of school children or employees while in transit. Parents and employees can be kept updated for pick up and drop alerts using this service. Security features like access card, live image capture can also be integrated to ensure added safety.
Asset tracking services help you get real time location information of your valuable business assets, on and off-site consignments. It is ideal for consigner, consignee and third party logistics service providers who want to benefit from real-time update of their cargo in transit.
2Workforce tracking solution is a service that helps you track whereabouts of your field force, anytime and anywhere. It has the in-built intelligence to not only track but to create zones and distribute workloads.
FutureCalls specializes in providing enterprise convergence solutions including IP EPABX, unified Messaging, IP Gateways and IP Phones. Total Customer Satisfaction through Attention to Details, Responsiveness and Technical Excellence.
FutureCalls specializes in providing turnkey campus backbone networking including Fiber and Copper Passive infrastructure, LAN, WAN, FireWalls, Servers, Storage, IP Surveillance, Etc. We take care of complete IT Infrastructure requirements of clients.
Scope of this support service would include troubleshooting for structured cabling infrastructure and minor changes and additions. FutureCalls has necessary expertise for doing major structured cabling projects but this would form a separate contract as and when required.
Additionally, our technology experts from Head office would be available for periodic review and the review could include support, strategy & IT consulting.
Checklists will be prepared and followed
Futucalls is now into new business venture, ‘Futurecalls Academy’ with experienced and certified trainers.
Futurecalls Academy Offering, Corporate Training on
Futurecalls Academy Uniqueness
Futurecalls Academy PLAN