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About Us

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About

Jaganathan is a Gold Medalist (University First) Engineer with Business Administration Diploma. He has held key positions in Technology Infrastructure Management for more than 28+ years.

Jaganathan incorporated FutureCalls in the year 2001 and has since handled turnkey infrastructure implementation for various International Call Centers in India. His expertise is primarily in turnkey infrastructure implementation on Build or BO or BOT models. His experience in this category include building turnkey infrastructure for International BPO companies such as AGS Health, Somnia Inc, etc. He has rich experience of consulting and managing complex IT projects including that of OmanTel, Malaysian Airlines, TVS, etc. Jaganathan is in the `IT Advisory Board’ for many companies. Jaganathan is the advisory CIO & CISO of AGS Health, 5000 seater US Healthcare BPO across 9 facilities.

Prior to this role, Jaganathan was Head of Networking with eFunds International. His significant contribution is building the Call Center infrastructure for eFunds at Mumbai which is one of the early international call center operations in India. He was also instrumental in Technology Transition for major outsourcing projects such as West Teleservices, AMEX, etc.

Who We Are

Future Calls is an Information Technology and Project Consultancy services firm. We serve a clientele that includes leading multinational call centers, Banks, Educational Giants and Corporates. We uncompromisingly focus on their requirements and implement business-appropriate technology for them, giving them ‘Value for Money’. Our strength is our technical domain expertise, gained from different projects.

Why Choose Us
01

Our USP

1. Partnership approach
2. Turnkey Solutions thus take complete ownership
3. Total Client Satisfaction,Client Loyalty exemplified by commendations from Client
4. Appropriate and “Value for Money” solutions
5. Backed by Technocrats
6. Financially Stable company
7. Focussed Domain Expertise / Proven excellance
8. Compliance with Global Quality Standards

Our Mission
02

Our Mission

To offer quality technical services, with focus on provision of appropriate technology / configuration, brand neutral product selection and, thereby, to ensure 'Value for Money' and ‘Total Customer Satisfaction’

03

Our Vision

“To Become a Leading and Reliable Technical Consulting Company that Offers Value Added Services in Enterprise Networking & IT Enabled Services (BPOs, Call Centers & Contact Centers) and, thus, contribute to the growth Of IT & IT Enabled Services Industry.”

OUR TEAM


Board of Directors

Team

T. Jaganathan is a University First (Gold Medalist) Engineer with Business Administration Diploma. Has held key corporate positions for 18 years.

Team

Sampath Kumar is a senior professional in the Information technology area with a career spanning more than 40 years. He was born in Srirangam, Trichy district.

Advisor

Team
Mohamed Faizullah
CEO of Cogent Innovations

Faizullah founded Cogent Innovation, a software product company in 1996. He created innovative software products in the areas of Service Management and Facility Management.

Team
Vijay Rajagopal
Head - Sales and Manager

Vijay Rajagopal has experience of 19+ years in the IT Industry and has gained valuable 360 degrees experience of all perspectives in IT and Telecom Business.

Team
Srinivasan M
GM - Operations

M.Srinivasan B.Com..MBA having more than 11+ years’ work experience in Finance with multinational Companies like Accenture, IOPEX , Epi Source etc.. Futurecalls Designation –GM Operation.