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O365 Configuration Assessment Services

Strengthen Your Microsoft 365 Environment with Confidence

In today's cloud-first world, Microsoft 365 (O365) is a cornerstone of enterprise productivity. However, misconfigurations and overlooked vulnerabilities can expose your organization to serious security risks. Our O365 Configuration Assessment services are designed to help you secure, optimize, and comply with industry standards.

At FutureCalls, our Information Security Services are designed to help businesses safeguard their digital infrastructure, ensure data privacy, and maintain regulatory compliance — all while enabling secure business continuity.

What We Offer?

O365 Configuration Assessment:

Our experts perform a comprehensive review of your Microsoft 365 tenant to identify misconfigurations, security gaps, and compliance risks.

Key Areas Assessed:

  • ⊛   Identity & Access Management
  • ⊛   Exchange Online
  • ⊛   SharePoint & OneDrive
  • ⊛   Teams & Collaboration
  • ⊛   Security & Compliance Center

Deliverables:

  • Configuration gap analysis report

  • Risk rating and remediation roadmap

  • Best practice recommendations aligned with Microsoft Secure Score and CIS Benchmarks

  • Phishing simulation conducted using P2 license for all users.

Real-World Case Study: HIPAA Breach in a Medical Coding Firm

Background:
A mid-sized medical coding company based in the U.S., serving multiple healthcare providers, was fully reliant on Microsoft 365 for email communication, document sharing, and client coordination. As a HIPAA-regulated entity, they were expected to maintain strict controls over Protected Health Information (PHI).

Incident:
In early 2025, the company suffered a targeted phishing attack that exploited misconfigured MFA settings and excessive OAuth permissions granted to a third-party app. The attacker gained access to the admin account and executed a mass deletion of all email accounts, including backups. Sensitive client communications and PHI were exposed, violating HIPAA regulations.

Impact:

  • ⊛   Loss of all email IDs and historical correspondence
  • ⊛   Business operations halted for 5 days
  • ⊛   HIPAA violation penalties and legal scrutiny
  • ⊛   Loss of client trust and contracts worth $1.2 million

Root Cause Analysis:

  • MFA was not enforced for privileged accounts

  • No conditional access policies were in place

  • OAuth permissions were granted without review

  • No regular configuration or vulnerability assessments were conducted

How CAVA Could Have Prevented This:

  • ⊛   Early detection of misconfigured MFA and risky app permissions
  • ⊛   Regular configuration audits aligned with HIPAA and NIST standards
  • ⊛   Proactive vulnerability scanning and alerting
  • ⊛   Actionable remediation plans and compliance dashboards

Why Choose Our ISMS as a Service?

  • 01

    Expertise in ISO/IEC 27001:2022, GDPR, HIPAA, and ITGC audits

  • 02

    Certified professionals in Microsoft, CISSP, CEH, and ISO standards

  • 03

    Tailored assessments for SMBs, enterprises, and regulated industries

  • 04

    Proprietary hardening checklist built over the years

  • 05

    Phishing Simulation using Defender for O365

  • 06

    End-to-end support from assessment to remediation

Benefits to Your Organization

  • ⊛   Reduce risk of data breaches and ransomware
  • ⊛   Improve Microsoft Secure Score and compliance posture
  • ⊛   Gain visibility into shadow IT and misused permissions
  • ⊛   Empower IT teams with actionable insights
  • ⊛   Build trust with clients and regulators

Ready to Secure Your O365 Environment?

Let’s schedule a free consultation to discuss your needs and show you how our assessments can protect your business.